Cancellation policy

Customers who cancel, pay proportionally

Why you need this

Without a cancellation policy you risk income loss with every last-minute cancellation. FlexBookz lets you set a clear policy that is automatically communicated.

What you can do with it

Set time limit

Determine up to how many hours in advance cancellation is free (e.g. 24h).

Automatically communicate

With every booking the customer sees your policy. No more misunderstandings.

Combine with deposit

Combine with a deposit at booking for maximum protection.

Works great with

Deposits

Require a deposit at booking — protect yourself against no-shows

Email reminders

Automatic emails 24h and 2h before the appointment — fewer no-shows, no hassle

Online payments

Receive payment at booking — iDEAL, Bancontact, Visa and more

Ready to get started?

30-day free trial • No credit card required • Cancel anytime

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Ready to get your calendar under control?

Set up FlexBookz in 15 minutes. No payment details needed — and you always keep your own clients and calendar.

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No technical knowledge needed · 0% commission · Always your own clients and data